A 99.9% Server Uptime
The benefit of building your own cloud hosting platform is that you do not have to be worried about compatibility issues – you design a particular set of software applications in such a manner so as to work with a given set of hardware parts. The outcome is something significantly more steady and dependable, because there are fewer possible risks of failure. We have built our cloud hosting system using proven hardware elements in addition to a significantly modified version of Security–Enhanced Linux so as to create a fully safe and secure environment for your own sites.
That is why, with each of our Linux cloud hosting packages packages we offer a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
If you would like to supply a premium hosting service, you can rarely rely on the default network configuration in a datacenter. We have built our very own custom internal network so as to ensure an extremely fast connection speed with the rest of the world.
And thanks to this, regardless of which data centers you choose: our datacenter in the US, our datacenter in the UK, in our datacenter in FI, in our datacenter in East Europe or our datacenter in AU, you can enjoy an assured 99.9% network uptime. And this guarantee is available with all hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. In case you’re disappointed with our hosting services, or if you find them inadequate, or if you decide that you should use a Linux VPS web hosting packages rather than a cloud hosting account – you will receive a reimbursement, no questions asked.
All domain name registrations are nonrefundable, but you will keep full control over your domain names even when you cancel your web hosting account with us.
24/7 Technical Support
If you have ever had to wait around for hours to receive a reply, you’re aware of how exasperating this can be, even more so if your web site is on the line. That’s the reason why our company offers a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our tech support engineers will be right here for you and they will reply to you within one hour. And the best thing is that their average response time is below twenty minutes!