Help and Support Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Answer Warranty

  • Each ticket you post to the technical help and support crew will be replied to in less than 60 mins. All basic requests are going to be resolved as quickly as possible. Nonetheless, if the support question you have sent calls for some help from a competent admin technician, we are going to forward the ticket to him and will inform you about the delay.

  • Top quality support service

  • Expert Technical Help And Support Service

  • We are online for you 24/7 to provide advices and customer support as well as to aid you with any issue that you may stumble upon while managing your virtual server. We’re able to assist you with all installed in advance programs, such as your Operating System, server management panel (with respect to the VPS type) and the Hosting Control Panel made completely by our company.

  • Intuitive help center

  • An Educational Help Zone

  • A comprehensive and constantly updated articles base is incorporated into our custom–built Hosting Control Panel. It offers you quick tips on how to conduct all the fundamental web site managing tasks. The Help section presents thorough how to articles and step by step video guides. You can access the Help area by clicking on the Help or Video buttons in the right part of each Control Panel section.