Extensive Online Documentation in Cloud Hosting
If you’ve purchased your first cloud hosting account from our company or have moved your site over to us, you will grow used to our services and our custom-built Hepsia Control Panel in a jiffy due to the fact that we have prepared an extensive knowledge base where you can find all the information that you’ll ever need – both general info in regard to the hosting service as a whole and more concrete info about the separate features that you can make use of and the predicaments that you may stumble upon. The articles themselves are located in 2 places. The entire article collection is accessible through the Control Panel’s Help section. You can find relevant articles about the different features in each and every section of the Control Panel too. You can become aware of how to do practically everything, from creating an .htaccess config file to administering an electronic mailing list, and all the articles feature comprehensive guidelines, so you won’t ever become lost on account of an unclear text. Needless to say, in case you come across a more specific obstacle and you can’t find an adequate solution in our knowledge base, you can contact our tech support engineers 24-7-365.
Extensive Online Documentation in Semi-dedicated Hosting
Our company’s semi-dedicated servers come bundled with an elaborate article archive where you can find any info that you may require about our web hosting services or about the Hepsia Control Panel that we use. We have compiled it on the basis of the feedback that we’ve received from our customers throughout the years and, as a result, our articles encompass particular issues that you might confront and present the best means of solving them, for instance receiving a 500 Internal Server Error message or being unable to send emails from your computer although you have the correct SMTP server settings. The articles are available in each single section of the Control Panel and you can consult them whenever you need. They can help you expand your knowledge not only about our platform, but also about the hosting realm as a whole, as they contain elaborate instructions and general information such as what file permissions or cron jobs are.