Live Chat Support in Cloud Hosting
As we believe that a lot of troubles are often resolved when you speak to a live person, we provide a live chat service for all of our prospective and current clients. The chat is accessible every day and our customer support agents will help you with a wide range of questions and troubles. If you are not our client yet, you are able to learn more about our cloud hosting plans and the web hosting environment in general in order to make sure that your sites will operate properly on our servers. In case you already have an account and you've got some questions or you experience any problems with any of our services, you can get in touch with us through our live chat and we will provide the needed details or assist you to troubleshoot the issue. You'll have to open a trouble ticket for certain issues which require more time or the expertise of a system administrator, still for a variety of basic troubles you will receive help on the spot.
Live Chat Support in Semi-dedicated Hosting
When you use the live chat support service that we offer with all our Linux semi-dedicated packages, you'll be able to find the the right answers for any questions you have or have lots of issues dealt with quickly. Our chat service is accessible every single day, therefore you're able to contact a representative even on holidays and weekends. If you're unsure which package is better for your websites or if our leading-edge cloud hosting platform covers some system requirements, you may join the live chat before purchasing anything. In case you are an active customer, you can receive more details about billing issues, account settings and a number of common technical issues you may have, for instance if you can't set up an email account in a client on your computer system. The live chat can save you time and effort no matter where you are or when you contact us.